The Gift Cabinet

 

 

FREQUENTLY ASKED QUESTIONS

 

 

Spool Diameter vs Ribbon Width

Our products are designed based on spool sizes, not ribbon width. To determine what size unit you need, measure the diameter of your spools

diameterWIDTH

 

HOW MANY SPOOLS WILL EACH UNIT HOLD?

To determine how many spools each unit will hold, you need to measure the WIDTH of the ribbon. Each shelf has an ID of 19-1/4", meaning each shelf can hold up to 19 spools of 1" wide ribbon. Your ribbon width will determine how many spools each shelf will hold.

 

DO I NEED FEET?

We do recommend the optional feet with 5 or more shelves for added stability. Feet do come standard with a 5-shelf unit (RH5) and are not available for the Large or Extra Large Spool units (LRH or ELRH). If you plan to wall mount the units, feet are not needed.

 

WHAT DO I NEED TO WALL MOUNT THE UNITS?

Each Ribbon Holder comes with a brace in the back that has holes predrilled 16" apart. We do not supply the hardware for mounting the units as wall types vary. We do suggest you use 3/16" screws. We do suggest that each unit be mounted separately for stability.

 

HOW DO I ATTACH TWO OR MORE UNITS TOGETHER?

We offer a bracket kit for stacking two units together. The kit comes with the necessary hardware to attach them. If you are wall mounting your units, we do not need to attach them (although you can if desired) but we do recommend that each unit be mounted separately for stability.

 

CAN YOU COMBINE SHIPPING?

Unfortunately, no, we cannot combine shipping due to the size of the units. We do our absolute best to keep shipping costs down. We generally use USPS either Priority Mail or Standard Post as well as FedEx Home Delivery. We have boxes designed to hold each unit to avoid damage.

 

SOME OF MY SPOOLS ARE SMALLER THAN 2-1/2" DIAMETER? WILL THEY FIT?

Spools less than the diameter listed for each size of our product could fall through. We now have a TOP SHELF that can be used to hold the smaller spools.

 

 

 

CONTACT US

sales@thegiftcabinet.com